Last Updated: June 1, 2026
At Framebridgee, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. Please read this Privacy Policy carefully.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identifiers: Name, email address, postal address, phone number.
- Payment Information: Credit card details (Visa, MasterCard) or PayPal account information. Please note that payment processing is handled by our secure third-party payment processors, and we do not store full payment card details on our servers.
- Order Information: Products purchased, order date, shipping address, billing address, order history.
- Technical Information: IP address, browser type, operating system, device information, and browsing behavior on our website (collected via cookies and similar tracking technologies).
- Communications: Any correspondence you send to us, including emails, customer support inquiries, or feedback.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders, including processing payments, arranging shipping, and providing order confirmations and tracking information.
- To communicate with you about your orders, returns, refunds, or customer service inquiries.
- To improve our website, products, and customer service based on your feedback and usage patterns.
- To send you promotional emails, newsletters, or marketing communications if you have opted in to receive them. You may opt out at any time by clicking the “unsubscribe” link in any marketing email.
- To detect, prevent, and address fraud, security issues, or other potentially prohibited or illegal activities.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments (e.g., payment gateways), fulfilling orders, and delivering shipments (e.g., carriers such as USPS, UPS, FedEx). These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Framebridgee, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device. You may set your browser to refuse all or some browser cookies, but doing so may affect the functionality of our website. By using our website, you consent to our use of cookies as described in this Privacy Policy.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Our website uses SSL (Secure Socket Layer) encryption technology to secure your data during transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your jurisdiction (e.g., California residents under the CCPA/CPRA, or European residents under the GDPR), you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal information, subject to certain exceptions (e.g., where we are required to retain it for legal compliance or fraud prevention).
- The right to opt out of the sale of your personal information (Note: We do not sell personal information).
- The right to data portability.
To exercise any of these rights, please contact us at info@framebridgee.it.com or call +1 818-336-4000. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
8. Children‘s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
- Email: info@framebridgee.it.com
- Phone: +1 818-336-4000
- Mail: Framebridgee, 12024 Youngdale Ave, Sylmar, CA 91342, United States